# BigShop AI

> BigShop AI is the all-in-one, AI-powered shop management platform designed for heavy-duty truck repair, commercial fleet maintenance, and modern auto repair facilities.

## Overview
BigShop AI replaces fragmented legacy software by combining AI-driven invoice parsing, automated work order workflows, parts barcode scanning, FaceID technician attendance, digital vehicle inspections (DVI), and native two-way sync with QuickBooks Online, Stripe, and Clover.

## Key Capabilities & Features
- **AI Invoice OCR & PO Matching**: Instant line-item extraction from paper receipts or PDF invoices; automatically matches items to purchase orders and catches price discrepancies.
- **Mobile Parts & Barcode Scanner**: Scan barcodes or label numbers directly via mobile/tablet cameras with instant VIN fitment verification and live stock lookup.
- **Biometric FaceID Time & Attendance**: Fast, reliable face verification for technician clock-ins, eliminating buddy punching and labor tracking inaccuracies.
- **Digital Vehicle Inspections (DVI)**: Technician photo/video capture with automated AI-assisted transcription, translation, and customer-ready report generation.
- **Workflow & Kanban Board**: Real-time visual tracking of repair statuses, bay assignments, and pending parts across all work orders.
- **Multi-Technician Commission & Labor Splitting**: Equal or custom split of hours and commission rates between multiple technicians on complex labor jobs.
- **Integrated Payments & Remote Links**: Remote SMS/email payment links, customer statement batch allocators, and hardware terminal integration (Stripe & Clover).
- **Fleet & Telematics Integrations**: Built-in integrations for Fleetio, Samsara, MotorData OEM labor times, and multi-channel Telegram/SMS alerts.
- **Multi-Tenant Security**: Enterprise-grade tenant data isolation in AWS DynamoDB with strict Role-Based Access Control (RBAC).

## Pricing Plans
- **Starter ($199/month)**: Up to 4 active users. Includes all AI features, FaceID attendance, digital inspections, QuickBooks sync, Telegram bot, and email/chat support.
- **Growth ($399/month)**: 5–7 users. Includes everything in Starter plus payroll & commissions, shop profitability reports, advanced analytics, and priority support.
- **Pro ($699/month - Most Popular)**: 8–15 users. Includes everything in Growth plus multi-location management, custom pricing matrices, dedicated onboarding manager, and phone support.
- **Enterprise (Custom)**: 16+ users or large multi-shop networks. Dedicated infrastructure, custom integrations, SLAs, and data migration concierge.

## Data Migration
BigShop AI provides free data migration from legacy platforms including Fullbay, Shopmonkey, Tekmetric, Mitchell 1, Shop-Ware, and R.O. Writer, importing work orders, customer accounts, vehicles, vendor records, and inventory history without downtime.

## URLs & Resources
- [Website Homepage](https://bigshopai.com/): Primary official marketing portal (also available at https://bigshop.ai).
- [Full Text AI Overview](https://bigshopai.com/llms-full.txt): Complete detailed text specification for LLM ingestion.
- [About BigShop AI](https://bigshopai.com/about.html): Mission, platform architecture, and company details.
- [Web Application](https://app.bigshopai.com): Web application login and shop dashboard.
- [API & Developer Documentation](https://developer.bigshopai.com/): REST API endpoints, webhook guides, and integrations.
- [Privacy Policy](https://bigshopai.com/privacy.html): Data privacy practices.
- [Biometric Privacy Policy](https://bigshopai.com/biometric-privacy.html): FaceID data protection and retention standards.