About BigShop AI
The all-in-one AI-powered platform built for heavy-duty & auto repair shops.
Our Mission
BigShop AI exists to give shop owners and managers a single system that replaces spreadsheets, paper timesheets, manual invoicing, and disconnected tools — so they can focus on what matters: fixing vehicles and growing the business.
What BigShop AI Does
BigShop AI is a cloud-based shop management platform that combines day-to-day operations with powerful AI to make your shop faster, more profitable, and easier to run.
👤 FaceID Attendance & Auto Payroll
Mechanics clock in with their face — hours are tracked automatically, payroll is calculated instantly. No timesheets, no disputes.
📄 AI Invoice Parsing
Snap a photo or upload a parts invoice — AI reads every line and enters it into your inventory. Hours of data entry reduced to seconds.
🛡️ AI Part Fitment Check
When a work order moves to in-progress, we verify every part against the vehicle VIN — catching wrong parts before they're installed.
🔁 Duplicate Service Detection
Before quoting, BigShop AI checks if a service has already been done on that vehicle — saving time and building customer trust.
📺 TV View & Job Board
A shop-floor display shows live job status and mechanic assignments — everyone sees what's happening without walking around or yelling across the bay.
🤖 AI Chatbot & Live Tracking
Customers receive a link to track their repair in real time. The AI chatbot answers common questions — reducing phone calls by 60%+.
📱 Digital Inspections
Photo-rich vehicle inspections sent directly to customers. Transparent reporting that drives upsell approvals and builds loyalty.
🔍 Inventory & Parts Management
Full inventory tracking with 10× faster audits, PO management, core tracking, and real-time stock visibility.
Built for Real Shops
BigShop AI is built by people who understand the shop floor. Every feature exists because a shop owner asked for it or a real-world problem demanded it. We work closely with our customers to continually improve the platform and deliver capabilities that make a measurable difference.
Security & Reliability
Your data runs on enterprise-grade AWS infrastructure with encryption at rest and in transit, automated backups, and role-based access controls. We take data security as seriously as you take your customers' vehicles.
Get in Touch
Interested in seeing BigShop AI in action? Visit bigshopai.com and schedule a demo, or email us at info@bigshopai.com.