An AI agent that works from your own shop data.
Type it or just say it. The AI agent writes estimates, prices jobs from your invoices and answers questions about your shop, and it shows you every line before it changes anything.
From VIN and complaint to a priced estimate.
The AI agent builds the services, labor and parts, priced the way your shop actually charges.
- Estimates in secondsGive it a VIN and the complaint, and the AI agent lays out the services with labor and parts.
- Priced from your historyEach job is priced from your own invoices of the last 12 months, and part prices from invoices over six months old are marked.
- Labor timesTypical hours from the Global Labor Guide, and a web lookup of book times for a job you've never done.
- You stay in controlIt shows the exact lines before writing anything to a work order.
- Dictated quotesSay a flat labor price or "no tax" and the quote follows it.
- Service requestsIt can open a service request and turn it into a quote.
Ask about your shop. Get your numbers.
The AI agent reads your work orders, parts, invoices and payments, so the answer is about your shop, not shops in general.
- Money owed and waitingSales, unpaid and overdue invoices, and money sitting in open quotes and unfinished work.
- Pricing checksFlags underpriced parts and labor overruns, and suggests the price that hits your target margin.
- Parts and jobsWhat's running low, and which jobs have been open the longest.
- Fleet maintenanceWhich trucks are due for service.
- Knows the page you're onAsk about the work order or customer in front of you without retyping it.
- Long jobs in the backgroundLong questions and large PDF scans finish in the background instead of timing out.
Built for the bay, not just the desk.
Technicians under a truck can talk to the AI agent instead of walking to a computer.
- VoiceHands-free voice on the web and in the iOS and Android apps.
- Remembers your shopIt remembers past conversations and learns how your shop works.
- Customer-ready notesAI rewrites technician inspection notes for the customer and translates them.
- Morning briefingAn optional short briefing for owners each morning, with numbers calculated by BigShop, not the AI.
- Outside work, read for youAttach another shop's invoice in chat and the AI agent adds it to the truck's service history.
- On every planAll AI features are included on every plan, starting at $199 a month.
AI Agent questions
Does the AI agent change work orders on its own?
No. It shows the exact lines it wants to add before it writes anything to a work order, so you see and confirm every change.
Where do the AI agent's prices come from?
From your own invoices of the last 12 months. Part prices taken from invoices more than six months old are marked, and labor comes from the Global Labor Guide of typical hours across BigShop shops, or a web lookup of book times for a job you've never done.
Can technicians use the AI agent hands-free?
Yes. It takes voice in the web app and the phone app, so a technician can ask a question or start an estimate without touching a screen.
Does the AI make up the numbers in the morning briefing?
No. The numbers in the owner's morning briefing are calculated by BigShop from your records; the AI only writes the summary around them.
Is the AI agent included on every plan?
Yes. Every AI feature, the AI agent included, is on every plan, starting with Starter.
What is BigJar?
BigJar is the name of the AI agent inside the BigShop app. If you see BigJar in the app, it's the same AI agent described on this page.
See it with your own shop's work.
A 30-minute demo, a free trial with no credit card, free data migration and no contracts.