A Fullbay alternative built with heavy-duty shop owners.
Fullbay is a respected name in heavy-duty repair. BigShop AI is the newer option: an AI agent on every plan, accounting built in, and a team that builds what shops ask for.
Credit where it's due.
From Fullbay's own website, as of November 2026.
Fullbay is one of the best-known names in heavy-duty repair. It was built for truck and trailer shops from the start, and it says more commercial repair shops run on it than on any other platform.
It connects to a long list of telematics providers, works with MOTOR and Mitchell 1 labor guides, and is investing in AI, including predictive maintenance from its 2026 purchase of Pitstop. If you run a heavy-duty shop, it deserves a look.
BigShop AI and Fullbay, side by side.
| Topic | BigShop AI | Fullbay |
|---|---|---|
| Built for | Heavy-duty truck, trailer and fleet repair; auto shops too. | Heavy-duty truck and trailer repair, including fleets' own shops. |
| Track record | Newer and smaller. Built from shop owners' requests, with new features every week. | More than a decade in heavy-duty; says more commercial shops run on it than any other platform. |
| Where it runs | Cloud, in any browser, with BigShop apps for iPhone and Android. | Cloud, in the browser on a computer, smartphone or tablet. |
| AI | An AI agent on every plan: reads vendor invoices into purchase orders, builds quotes from your own history, takes voice commands. | AI receptionist, voice-to-text, AI image scan, note clean-up and translation; predictive maintenance through Pitstop. |
| Accounting | Built-in general ledger, bank feeds and financial reports, or two-way QuickBooks Online sync. | QuickBooks Desktop or Online integration on its Pro and Elite plans. |
| Fleet & telematics | Samsara mileage, engine hours and fault codes; invoices sent to Fleetio, QuickManage and DataTruck. | Samsara, Motive, Geotab, Verizon Connect and other GPS providers; Whip Around partnership. |
| Customers | Two-way texting, a customer portal with service requests and quotes, signed approvals, online payments, visit ratings. | Text and email estimate approvals, a customer portal with tech photos and notes, online invoice payment. |
| Labor times & repair info | Global Labor Guide of typical hours and a web lookup of book times. No OEM repair procedures. | MOTOR and Mitchell 1 (ProDemand, TruckSeries) integrations, each with its own subscription. |
| Pricing | Published, from $199 a month. Free trial after a demo, no card needed. Month to month, no contract. | Published. For contract terms, see Fullbay's site. |
| Data migration | Free on every plan, usually 5 to 10 hours. | A data team helps with the transfer. For fees, see Fullbay's site. |
| Support | Chat and email, and calls with our team when you need one. 24/7 on Pro. | Phone, chat and email. |
Fullbay details from fullbay.com, checked November 2026. Products change; if something here is out of date, email support@bigshopai.com and we'll fix it.
The small things shops love.
Most of these started as a shop owner's request.
- Shop TV boardsLive boards for the shop TV: who's on which job, and what's arriving today and tomorrow.
- Part scannersScan a barcode or part label on the web or the phone to find the part, its bin and stock.
- FaceID clock-inTechs clock in at a shop tablet in under a second. No cards, no buddy punching.
- Team chatGroup chats, @mentions and a chat on every work order. The app speaks seven languages.
- Ratings to reviewsCustomers rate each visit, and happy ones are offered your Google review link.
- A free shop websiteYour own website with Express Check-In for drivers, free on every plan.
An honest take.
Both run heavy-duty shops well. The right one depends on what matters most to you.
Fullbay may fit better if
- You want the heavy-duty platform with the longer track record.
- You rely on integrations BigShop doesn't have, such as Motive or Whip Around.
- You want predictive maintenance from telematics data.
BigShop AI may fit better if
- You want AI that reads invoices, writes quotes and takes voice commands.
- You'd like your books, bank feeds and repair work in one system.
- Your fleet customers use QuickManage, DataTruck or Fleetio.
- You want features built on request, and a team you can call.
We've done it before.
Our migration team moves your Fullbay data for you, free on every plan. How switching works.
- Everything that mattersCustomers, units, past work orders and invoices, payments and open balances, parts and vendors.
- Usually 5 to 10 hoursMost migrations take 5 to 10 hours, while you keep running the shop.
- Checked before go-liveCompare customers, invoices and balances with Fullbay before you switch over.
- No contractMonth to month, cancel anytime.
BigShop AI vs Fullbay questions
Is BigShop AI a good Fullbay alternative?
For many heavy-duty shops, yes. Both are built for truck and trailer repair. BigShop AI brings an AI agent on every plan, built-in accounting with bank feeds, invoices sent to fleet customers' Fleetio, QuickManage and DataTruck, and month-to-month pricing with no contract. Fullbay has the longer track record and a bigger user base.
Can you move my data from Fullbay?
Yes. We've moved shops from Fullbay before. Our team migrates customers, units, work orders, invoices, payments and inventory for free, and most migrations take 5 to 10 hours.
How does pricing compare?
BigShop AI's plans are published: $199, $399 and $699 a month by number of users, month to month with no contract, and every AI feature on every plan. Fullbay also publishes its prices on its website; check there for its current plans and terms.
Is BigShop AI as established as Fullbay?
No. Fullbay has served heavy-duty shops for more than a decade. BigShop AI is newer. What we offer in return is speed: quick support, calls when you need them, and features built from shop owners' requests.
Does BigShop work for mobile repair and fleet shops?
Yes. Mobile techs work from the iPhone and Android app, and fleet shops get units, maintenance schedules, DOT documents and a portal for each fleet customer.
See it with your own shop's work.
A 30-minute demo, a free trial with no credit card, free data migration and no contracts.